Vehicle Delivery Coordinator - BYD Caroline Springs
We are seeking a detail-oriented and customer-focused
Delivery Coordinator
to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and professional manner.
You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience.
About the Role
We are seeking a detail-oriented and customer-focused
Delivery Coordinator
to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and professional manner.
You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience.
Key Responsibilities
Vehicle Delivery Coordination
Coordinate the full vehicle delivery process from order confirmation to final handover
Schedule delivery appointments and ensure vehicles are ready on time
Track vehicle status, including stock availability, PDI progress, and registration completion
Documentation & Compliance
Ensure all delivery documentation is complete and accurate, including contracts, invoices, and registration paperwork
Verify compliance with company policies and regulatory requirements
Customer Experience
Act as a key contact for customers throughout the delivery process
Provide clear communication on delivery timelines, requirements, and next steps




Ensure a professional and smooth handover experience
Internal Coordination
Work closely with
Sales, Finance, Warehouse, and PDI teams
to ensure delivery readiness
Coordinate vehicle preparation, accessories installation, and final quality checks
Escalate any delays or issues that may impact delivery timelines
Reporting & Process Management
Maintain accurate records in CRM / DMS systems
Track delivery schedules and provide updates to internal stakeholders
Support continuous improvement of delivery processes
What We're Looking For
Required
Previous experience in
administration, coordination, or customer service roles
Strong organisational and time-management skills
High attention to detail, particularly with documentation
Excellent communication and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Highly Regarded
Experience in
automotive dealerships or vehicle delivery
What We Offer
Competitive salary package + Superannuation
Opportunity to work in a fast-growing automotive group
Supportive team workplace
Career development opportunities within the dealership network
Why Join Harmony Auto Australia?
Be part of a rapidly expanding EV and automotive business
Play a key role in delivering an excellent customer experience
Work in a collaborative, high-performance environment
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📌 Vehicle Delivery Coordinator - Byd Caroline Springs (Melbourne)
🏢 Harmony Auto
📍 Melbourne