Mobile Phone Repair Technician & Sales Assistant
Location: Southland & Doncaster
About Mobie
Mobie is a growing mobile phone accessories and repair business with 9 stores across Recent Zealand and 4 stores across Australia.
Our stores are located in major shopping centres, providing customers with a convenient range of mobile phone accessories and professional phone repair services.
We are currently looking for enthusiastic, reliable and experienced Retail Assistants to join our teams at our Southland and Doncaster stores.
Full time, Part-Time and Casual positions are available.
About the Role
As a Retail Assistant, you will play an important role in providing excellent customer service while assisting customers with mobile accessories and carrying out mobile phone repairs.
Your duties will include:
Providing friendly and professional customer service
Assisting customers with mobile phone accessories and products
Processing sales and payments
Diagnosing customer phone issues and recommending suitable repair solutions
Carrying out mobile phone repairs, including screen replacements, battery replacements and other common repairs
Explaining repair options, costs and turnaround times to customers
Managing repair jobs and ensuring repairs are completed to a high standard
Keeping the store clean, organised and well-presented
Managing stock and restocking displays
Working independently and as part of a team
About You
To be successful in this role, you will have:
Good knowledge of mobile phones and mobile accessories
Excellent customer service and communication skills
A strong retail background and confidence in recommending products and services
A positive, reliable and proactive attitude
The ability to work confidently and independently when required
Availability to work on Thursdays and Fridays
Weekend availability is required for Full-Time positions.
What We Offer
Full-Time, Part-Time and Casual positions available
Competitive hourly rate
The opportunity to work for a growing business with stores across New Zealand and Australia
A supportive and friendly team environment
Opportunities to develop your retail and mobile phone repair skills
If you have experience in both retail and mobile phone repair and enjoy working with customers, we would love to hear from you!
#J-*****-Ljbffr