Job Description
Supreme Fire Solutions is seeking an organised and reliable Administration Coordinator to support our growing fire protection business. This is a varied, hands-on position involving customer service, technician scheduling, quoting, compliance documentation and general office administration. You will be an important link between our customers, technicians, management and external stakeholders.
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Key responsibilities
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Answering telephone calls and responding to customer enquiries
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Managing the general email inbox and ensuring enquiries are actioned promptly
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Scheduling technicians and coordinating daily and recurring service work
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Confirming appointments and arranging access with customers, strata managers, tenants and building managers
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Creating and maintaining jobs within our job-management system
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Preparing and sending quotations, work orders, invoices and service documentation
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Following up outstanding quotations, approvals, access arrangements and completed work
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Assisting with annual fire safety statement (AFSS) administration and compliance documentation
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Monitoring upcoming service dates, inspection deadlines and outstanding defects
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Reviewing technicians' completed jobs to ensure the required information and documentation have been provided
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About you
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Be dependable, punctual and consistent
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Take ownership of tasks and follow them through to completion
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Communicate professionally and confidently with customers and technicians
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Keep accurate records and pay close attention to detail
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Prioritise work effectively in a busy workplace
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Follow up outstanding matters without needing constant reminders
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Remain calm when schedules change or urgent work arises
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Ask questions when unsure rather than make assumptions
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Maintain confidentiality regarding customer and company information
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Be willing to learn the terminology and compliance requirements of the fire protection industry
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About us
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Supreme Fire Solutions is a growing Sydney-based fire protection company operating in a regulated industry.

📌 Administrator For Fire Maintenance (Wagga Wagga)
🏢 Supreme Fire
📍 Wagga Wagga