IT Business Analyst - AI & Enterprise System
Company Overview
Our client is a large and well-established organisation investing heavily in technology, data and AI-driven transformation. With a focus on innovation and continuous improvement, they are modernising business processes, enterprise applications and collaboration platforms to support future growth.
Role Overview
We're seeking an experienced IT Business Analyst to join a collaborative technology team and play a key role in delivering enterprise-wide improvement initiatives.
This 12-month contract opportunity sits at the intersection of business and technology, working closely with stakeholders to identify opportunities, define requirements and support the successful implementation of new systems, AI-enabled solutions and process improvements.
Key Responsibilities
Lead business requirements gathering, analysis and documentation
Facilitate workshops and engage stakeholders across business and technology teams
Support AI, automation and digital transformation initiatives from concept through to implementation
Work closely with delivery teams during solution design, testing and deployment
Support data, reporting and process improvement initiatives
Contribute to service management and continuous improvement activities
Partner with vendors and internal teams to ensure successful solution outcomes
Skills & Experience




5+ years' experience as a Business Analyst within complex enterprise environments
Demonstrated experience supporting AI, automation, digital or technology transformation programs
Strong requirements elicitation, process mapping and documentation skills
Proven ability to translate business needs into explicit functional requirements
Experience working across enterprise applications such as ERP, CRM, Finance, Procurement or Data platforms
Sound understanding of ITIL principles and IT service management practices
Strong exposure to Microsoft 365 environments, including SharePoint Online, Teams, Power BI, Power Apps and Power Automate
Experience supporting testing, UAT and implementation activities
Excellent stakeholder engagement and communication skills
Familiarity with Agile and/or hybrid delivery methodologies
What's on Offer
Opportunity to contribute to enterprise-wide AI and technology initiatives
High-profile transformation programs with strong business visibility
Flexible working arrangements
If you're a Business Analyst who enjoys turning complex business challenges into practical technology solutions and wants to be part of a forward-thinking transformation journey, we'd love to hear from you.
Profusionos committed to fostering diverse and inclusive workplaces and welcome applications from people of all backgrounds, experiences, and identities.
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📌 It Business Analyst - Ai & Enterprise System (Melbourne)
🏢 Profusion Group
📍 Melbourne