IMPACT Community Services – Hervey Bay QLD
IMPACT Community Services Limited
(IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since ****, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.
Why IMPACT?
We believe our people are our greatest asset, so to support you, we offer a wide range of benefits including:
A fortnightly Rostered Day Off (RDO) and enjoy a long weekend
Salary packaging up to $18,500 per year to increase your take home pay
Birthday bonus day off
Paid 2 hours per month to donate to a worthy cause of your choice
Opportunities for advancement with our 'grow your own' approach
Leadership programs with the Institute of Managers and Leaders
Leaders Lab, development support for employees aspiring to leadership roles
Workplace Chaplaincy for face to face, confidential support+ external employee assistance program
Corporate Gym Membership offer
Reimbursement for Working with Children clearance (after completed probation)
About the Opportunity
We are seeking a
Cultural Capability and Connections Lead
with our Community and Cultural Connections Unit in Hervey Bay. This is a
full time, fixed term role until 30 June ****.
The role is to support culturally safe and responsive services for First Nations participants, families and communities across IMPACT's funded Family Mental Health Support Service programs on Butchulla Country (Fraser Coast).
On a day-today basis you will:
Support managers and staff to understand and apply culturally secure practices consistent with IMPACT's Cultural Framework, Queensland Child Safe Standards and Universal Principles for Child Safe Organisations.




Build and maintain positive relationships with First Nations participants, families, communities and organisations.
Engage with First Nations participants to better understand their experiences, needs and priorities.
Contribute to workforce coaching, learning and cultural capability initiatives that support culturally safe service delivery.
Develop and maintain networks with community organisations, stakeholders and service providers.
Support development of referral pathways and community partnerships.
Contribute to service improvement activities by identifying emerging needs, opportunities and participant feedback.
To succeed in this role, you will:
Experience working within community services, child and family services, mental health services or related sectors (highly desirable)
Aboriginal and/or Torres Strait Islander person. This is an identified position.
Build and maintain positive relationships with First Nations people, families and communities.
Demonstrated ability to provide guidance, support and mentoring to others.
Understanding of cultural safety, cultural capability and culturally responsive practice.
Ability to communicate effectively with a wide range of people and stakeholders.
Knowledge of First Nations communities and services within the Fraser Coast region.
To find out more, view our Position Description and full list of staff benefits at Join Our Team page, impact.org.au/careers-with-us
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all.
IMPACT is proud to be an INCLUSIVE EMPLOYER ********* with the Diversity Council Australia
.
The successful applicant may need to obtain background checks prior to employment, including a Working with Children Check.
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📌 Cultural Capability & Connections Lead (Queensland)
🏢 Impact Community Services
📍 Queensland