Westpac Group in Sydney is seeking a Senior Manager, Customer Communications - Enablement to strengthen how customer communications are planned, governed and delivered across the organisation. You will establish a framework and operating rhythm that coordinates activity, risk oversight and customer-centred messaging in collaboration with Marketing, Service, Compliance and Technology teams.
The role focuses on governance, playbooks and standards, driving continuous improvement and capability
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📌 Senior Manager, Customer Communications Enablement (Hybrid) (Sydney)
🏢 Westpac Group
📍 Sydney
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