CHECK PASS TECHNOLOGIES PTY LTD – Mayfield West NSW
Check Pass Technologies is a small, hands-on team looking for a Customer Service Manager to help keep our day-to-day operations running smoothly. Because we're a small business, you'll get exposure to a broad range of tasks, customers, and products rather than being confined to a narrow role – great for someone who likes variety and wants their work to have a visible impact.
About Us
Check Pass Technologies is a small, hands-on team looking for a Customer Service Manager to help keep our day-to-day operations running smoothly. Because we're a small business, you'll get exposure to a broad range of tasks, customers, and products rather than being confined to a narrow role – great for someone who likes variety and wants their work to have a visible impact.
About the Role
We're looking for an organised, customer-focused Customer Service Manager to be the operational hub of our business. You'll manage the flow of work from quote to delivery, working closely with customers, subcontractors, and suppliers, and keeping our systems and stock accurate and up to date.
This role is based on-site at our Mayfield West location.
Key Responsibilities




Preparing and issuing customer quotes
Processing customer orders from start to finish
Ordering materials and liaising with suppliers
Coordinating subcontractors and scheduling their work
Managing and monitoring stock levels
Processing transactions and maintaining accurate records in our ERP/CMMS system (Simpro)
Supporting a wide range of customers, products, and day-to-day tasks across the business
What We're Looking For
Previous experience in a customer service, office administration, or operations role
Strong organisational skills and attention to detail
Confident, clear communicator – comfortable liaising with customers, suppliers, and subcontractors
Experience with Simpro (or similar ERP/CMMS/job management software) highly regarded
Ability to manage competing priorities in a small-team environment
Why Join Check Pass Technologies
Wide-ranging, hands-on role – no two days the same
Work closely with a small, supportive team where your contribution is visible
Genuine opportunity to develop skills across quoting, operations, procurement, and customer service
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📌 Customer Service Manager (New South Wales)
🏢 CHECK PASS TECHNOLOGIES
📍 New South Wales