The Role
This is a hands-on sales support and customer service position working closely with our sales team and dealer network.
The role is ideal for someone who enjoys speaking with customers, following up opportunities and making things happen.
You will be responsible for ensuring sales opportunities don't fall through the cracks, our dealers receive great support, and Torqit continues to proactively develop new business.
What We're Looking For
We're looking for someone who is
proactive, confident on the phone and comfortable picking up the phone rather than waiting for enquiries to come in.
You don't necessarily need automotive industry experience. Attitude, communication skills and a willingness to learn are more important.
You will ideally have:
Strong telephone and communication skills
Previous sales, customer service or sales support experience
Confidence making outbound and cold calls
Excellent follow-up and organizational skills
A positive and professional attitude
Good computer and CRM skills
The ability to work as part of a quick-moving sales team
A genuine desire to help customers and achieve results
Automotive, 4WD, aftermarket or trade industry experience would be an advantage but is not essential.
What Success Looks Like
Success in this role means:
Quotes are consistently followed up
Customers receive fast and professional service
Dealers are regularly contacted and supported
New dealer opportunities are identified
Sales opportunities are properly recorded and progressed
The sales team has strong support to help convert more opportunities into revenue
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