Job Description
Auto One is one of Australia's leading automotive parts and accessories networks, with stores right across the country serving both trade workshops and everyday motorists.
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Our Waitara store is growing. Demand from our local trade accounts and retail customers has kept building, so we are expanding the team and adding a permanent full time sales position to keep up.
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About the Role
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This is a hands on, customer facing sales role. You will be the person behind the counter and on the phone, working out exactly what a customer needs, looking up their vehicle, and making sure the right part goes out the door the first time.
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You will deal with a genuine mix of customers: local mechanics and trade accounts who need parts fast and correct, and retail customers who need a bit more guidance to get the job done properly.
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Because we are growing the team rather than replacing someone, there is real scope to shape the role and take ownership of your own trade accounts as you settle in.
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What You'll Be Doing
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Serving trade and retail customers in store, over the phone and by email
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Using our vehicle lookup system (Oscar) to correctly identify parts by make, model, engine and build date
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Confirming fitment before the sale to reduce returns and keep customers coming back
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Processing sales, quotes, orders and returns accurately
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Sourcing non stocked items through our supplier and distribution network
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Keeping the store presentation, displays and promotional stock in top shape
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Building genuine relationships with local trade accounts and repeat retail customers
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Participating in the weekend roster on rotation with the rest of the team
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What You'll Bring
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Experience in automotive parts retail or trade sales, with the ability to interpret and look up parts accurately (highly regarded)
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Solid vehicle and product knowledge, or a solid mechanical aptitude and a genuine interest in cars
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Confidence with catalogue and point of sale systems, we will train you on ours
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Strong communication skills and the patience to help a customer who is not sure what they need
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Accuracy and attention to detail, because the wrong part costs everyone time
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A reliable, team first attitude and availability for the weekend rotation
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A current driver's licence
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What's on Offer
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Permanent full time position in a growing store, backed by a stable national network
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Competitive remuneration package
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Staff purchasing discounts on parts and accessories
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Ongoing product and systems training
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Genuine career progression across the Auto One network for the right person
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A supportive team and a store that is well backed by the wider business
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Applicants must have full working rights in Australia.

📌 Retail & Trade Sales / Parts Interpreter (New South Wales)
🏢 Auto One
📍 New South Wales