Job Description
Company Description
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Are you a friendly, organised and people-focused receptionist looking for your next opportunity?
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At ****Smiles Caloundra, we're looking for a Dental Receptionist to join our friendly and supportive team. This is a fantastic prospect for someone who enjoys working with people, creating a welcoming patient experience and being part of a busy and collaborative practice.
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Job Description
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As our Dental Receptionist, you'll be responsible for helping the practice run smoothly while providing friendly and professional service to our patients.
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Your day-to-day responsibilities will include:
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Welcoming patients and providing a warm, friendly first point of contact
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Managing patient appointments, bookings and enquiries
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Answering phone calls and responding to patient enquiries
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Managing patient records and updating information
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Processing payments and handling general administrative duties
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Liaising with dentists, Dental Assistants and the wider practice team
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Supporting the smooth day-to-day operation of the practice
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Providing an exceptional patient experience at every interaction
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Qualifications
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We're looking for someone who:
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Has previous dental reception experience
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Has strong customer service and communication skills
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Is friendly, professional and approachable
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Is organised and able to manage multiple tasks
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Is confident using computer systems and learning new technology
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Enjoys working as part of a team
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Has a positive attitude and takes pride in their work
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Is passionate about providing a great experience for patients
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Additional Information
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Why join ****Smiles?
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Consistent hours
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Supportive and friendly team environment
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Ongoing training and development
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Opportunity to develop your career within the dental industry
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Join an established and growing dental group
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