Introduction
Join a values driven, life friendly organisation.
Full time max term (1.0 FTE) opportunity ending 30 June ****.
$******** + 12% Super + Salary Packaging
Description
Energy Ahead is delivered on behalf of Synergy and aims to assist households experiencing financial hardship to improve energy literacy, reduce energy consumption and bills, connect to appropriate energy and complementary services and support, and identify and remove barriers to accessing energy efficient appliances, technologies and goods. Under the direction of the centralised Energy Ahead Team Leader Energy Coaching, Energy Coaches conduct household energy assessments, deliver tailored energy efficiency reports, education and coaching to households, and provide low-cost energy efficient items to address underlying factors that contribute to high household energy costs.
This role provides centralized administrative; intake and bookings support for the Energy Ahead program while delivering targeted phone-based energy coaching services to clients across the SWIS. The role coordinates referral administration, assigns client leads to energy coaches, maintains program records and ensures smooth client flow across the network. In addition, the role provides energy education and coaching through scheduled phone and virtual sessions to eligible clients.
This is a full time opportunity (37.5 hours per week) until 30 June ****. This is a phone-based position working from our Midland office.
Skills and Experiences
Exceptional interpersonal skills with an ability to relate to a wide range of clients in need of assistance, including clients from Aboriginal and culturally and linguistically diverse backgrounds




Experience working independently and with minimal direction
Well developed computer literacy skills, and the ability to learn new computer systems quickly
Well developed numeracy skills
The ability to maintain high quality standards and attention to detail
Good written and verbal communication skills
Ability to be flexible, demonstrate initiative and work effectively under pressure
You also must possess a current National Police Clearance valid within one year, a WA Working with Children Check and a WA White Card (or a willingness to obtain one).
Diversity and Inclusion
A police record is not an automatic barrier to employment with us. We welcome applications from people with diverse backgrounds and experiences, and we review any disclosures on an individual basis, focusing on relevance to the role.
We actively promote a working workplace that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.
Safeguarding
Anglicare WA is committed to empowering children and young to feel safe, valued and respected. We have zero tolerance for harm or neglect, and take our legal, ethical and community responsibilities seriously. As such, we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles.
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📌 Phone Energy Coach (Western Australia)
🏢 Anglicare WA
📍 Western Australia