Novated Lease In-Life Services Administrator
Inside Edge Novated Leasing – South Melbourne VIC
At Inside Edge, we're not just experts in novated leasing. We're passionate about helping Australians drive smarter, save money, and transition to a more sustainable future through electric vehicles. We've built our reputation on outstanding service, technical expertise and a genuine commitment to doing what's right for our customers.
We are looking for an enthusiastic and customer-focused In-Life Administrator to join our National Operations Team on a 12 month contract with the possibility to go permeant.
If you enjoy helping people, solving problems, working in a collaborative environment and being part of a business that's committed to continuous improvement and innovation, we'd love to hear from you.
At Inside Edge, we're not just experts in novated leasing. We're passionate about helping Australians drive smarter, save money, and transition to a more sustainable future through electric vehicles. We've built our reputation on outstanding service, technical expertise and a genuine commitment to doing what's right for our customers.
We are looking for an enthusiastic and customer-focused In-Life Administrator to join our National Operations Team on a 12 month contract with the possibility to go permeant.
If you enjoy helping people, solving problems, working in a collaborative environment and being part of a business that's committed to continuous improvement and innovation, we'd love to hear from you.
What's in it for you?
At Inside Edge, we know our people are our greatest asset. That's why we invest in creating an environment where you can grow, contribute and enjoy coming to work.
You'll enjoy:
Competitive salary package
Salary packaging benefits
Hybrid working arrangements after probation




Paid parental leave
A supportive team that genuinely values respect, collaboration and innovation
Opportunities to grow your skills and build a long-term career
Being part of a business that is helping shape the future of transport through the adoption of electric vehicles
A workplace where your ideas are welcomed and continuous improvement is encouraged
About the Role
As an In-Life Administrator, you'll play a vital role in supporting customers and employers after their novated lease has commenced. You'll help ensure every customer experience is smooth, productive and positive, while working closely with colleagues across the business to deliver exceptional service.
What You'll Be Doing
Your responsibilities will include:
Processing fuel card requests, including ordering and delivery coordination
Managing inbox and responding to customer enquiries
Updating vehicle registration information
Performing account reconciliations and data maintenance
Delivering exceptional customer service while managing inbound and outbound calls
Working collaboratively with internal teams to ensure seamless customer outcomes
About You
We're looking for someone who is organised, proactive and enjoys building positive relationships.
You'll thrive in this role if you:
Have previous administration or customer service experience, ideally within leasing, salary packaging, leasing or financial services
Are confident communicating with customers by phone and email
Can manage multiple priorities while maintaining a high level of accuracy
Have strong attention to detail and excellent organisational skills
Embrace accountability and take pride in delivering great outcomes
Enjoy working as part of a supportive and collaborative team
Bring curiosity, initiative and a willingness to learn and improve
#J-*****-Ljbffr

📌 Novated Lease In-Life Services Administrator (Melbourne)
🏢 Inside Edge Novated Leasing
📍 Melbourne