Receptionist/Administration Officer - Paediatric Allied Health
Ladybug House is a family-owned paediatric allied health clinic with locations across
Melbourne and the Gold Coast
, providing Occupational Therapy and Speech Pathology services to children and their families.
We're passionate about the work we do and the difference we can make—not only for the children and families we support, but also for each other and our broader community.
Receptionist / Administration Officer
Casual | Minimum 2 days a week
About Ladybug House
Ladybug House is a family-owned paediatric allied health clinic with locations across
Melbourne and the Gold Coast
, providing Occupational Therapy and Speech Pathology services to children and their families.
We're passionate about the work we do and the difference we can make—not only for the children and families we support, but also for each other and our broader community.
About the Role
We're looking for a
warm, organised and caring Receptionist / Administration Officer
to join our
Keilor East
team.
As the welcoming face of our clinic, you'll play an key role in creating a positive, supportive experience for the children and families who visit us. You'll be someone who genuinely enjoys helping people, takes pride in being organised, and can confidently manage a busy reception setting.
This is a
casual role
working
2 days per week (preferably Tuesday and Friday)
, with the flexibility to pick up extra shifts.
Our clinic hours are
8:30am–5:00pm
, Monday to Friday, with
no late nights or weekends
.
What You'll Be Doing
Greeting and welcoming clients to the clinic
Managing phone,



in-person and online enquiries
Scheduling, rescheduling and filling appointment cancellations
Maintaining accurate records and data entry in
Splose
(our practice management software)
Processing payments via
Tyro
(in-person and over the phone)
Light cleaning duties and supporting the broader team with general administration
About You
You're a
people-focused, empathetic and organised person
who understands that reception is about much more than answering phones and booking appointments.
You'll be comfortable working with children and families, able to build rapport quickly, and confident managing competing priorities in a busy environment. You'll bring a calm and positive approach to your work and enjoy being part of a close-knit team.
You'll need
Strong communication and computer skills
Current Working with Children Check
Permanent Australian working rights with no restrictions
It's preferred you have:
Minimum 2 years' reception or admin experience in a healthcare setting
Familiarity with NDIS and Medicare frameworks
Confidence with practice management software and Google Suite (Splose experience a bonus)
Why Join Ladybug House?
At Ladybug House, you'll be joining a supportive, family-owned team where the work you do genuinely matters.
You'll have the opportunity to contribute to a warm clinic environment, build meaningful relationships with families and clinicians, and be part of a team that is passionate about helping children thrive.
Interested?
If you're a warm, capable and organised administrator who would love to be part of a paediatric allied health team, we'd love to hear from you.
#J-*****-Ljbffr

📌 Receptionist/Administration Officer - Paediatric Allied Health (Melbourne)
🏢 Ladybug House P/L
📍 Melbourne