Property Claims Consultant
South-East Melbourne | $80,000–$120,000 + Super + Bonus
An established and highly regarded insurance brokerage is looking for an
experienced Property Claims Consultant
to join its team in Melbourne's south-east.
This is an opportunity to take ownership of a portfolio of property claims while working closely with brokers, clients, insurers and loss adjusters. The role would suit someone with solid property claims experience gained within an insurance brokerage or agency who understands the importance of strong communication, technical claims management and delivering positive outcomes for clients.
The Role
You will be responsible for managing property claims from notification through to resolution, including:
Managing a mixed portfolio which will be predominantly made up of property claims from notification through to settlement
Handling commercial claims across a range of client risks
Liaising with clients, brokers, insurers, loss adjusters, builders and other claims stakeholders
Assessing claims, reviewing policy coverage and monitoring progress
Coordinating repairs, assessments, reports and settlement processes
Negotiating with insurers and service providers where required
Keeping clients and brokers updated throughout the claims process
Identifying and resolving issues to ensure claims progress efficiently
Maintaining accurate claims records and providing a high level of service
Working closely with the broader broking team to support positive client outcomes
About You
Proven
Property Claims
experience within an insurance brokerage or agency is essential
Strong understanding of commercial property insurance and claims processes
Experience managing claims from notification through to settlement
Confident dealing with insurers, loss adjusters, clients and other stakeholders
Robust communication and negotiation skills
Ability to manage a portfolio independently and prioritise competing claims
Strong attention to detail and a solutions-focused approach
Professional, proactive and client-focused manner
What's on Offer
Work close to home and avoid public transport! South-East Melbourne location
On site parking
exceptional culture club with regular company events such as training days (with lunch of course), on site free massages, regular lunches and end of FY/Xmas events
Excellent tenure throughout the business
work for a national brokerage
Hybrid 3/2 (post probation)
On site gym!
Attractive Base+ Super + Bonus
Opportunity to manage a quality portfolio of property claims
Close collaboration with experienced brokers and claims professionals
Genuine career development opportunities
A role offering ownership, autonomy and strong client interaction
#J-*****-Ljbffr