Why Join Arjo? We are a Great Place to Work!
Fully maintained company van provided
Dedicated customer and site portfolio across Melbourne's northern suburbs
Autonomous field-based role with flexibility and ownership of your territory
Great Place to Work & Best Place to Work Certified employer
Ongoing technical training and career development opportunities
Join a high-performing Service Team that recognises and rewards success
Empowering Careers at Arjo
At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience.
This is an opportunity to join a global healthcare company that improves quality of life for people across healthcare, aged care and community settings.
We are seeking a Melbourne-based Service Technician to become the primary service technician supporting a key customer portfolio and multiple sites across Melbourne's northern suburbs. You'll build trusted customer relationships while ensuring equipment remains safe, compliant and fully operational.
This role is ideal for someone who enjoys working independently, solving technical problems and delivering exceptional customer service. You'll spend most of your time supporting a stable customer base within your territory, becoming the trusted face of Arjo across the region.
Candidates located within Melbourne's northern suburbs, including areas such as Epping, Craigieburn, Thomastown, Campbellfield, Broadmeadows, Preston and surrounding suburbs, will be well positioned for this role.
About the Role
As an Arjo Service Technician, you will apply your technical expertise to maintain, service and repair Arjo equipment and related products across customer sites.



Working from a fully equipped company van, you'll develop robust customer relationships while delivering high-quality preventative maintenance, repairs and technical support.
Success in this role comes from building trusted customer relationships, responding proactively to service needs and ensuring equipment remains safe, compliant and operational.
Key Responsibilities
Perform preventative maintenance, servicing and testing of Arjo equipment and related products
Diagnose faults and complete repairs onsite
Provide reactive breakdown support and troubleshooting
Act as the primary service contact for customers across Melbourne's northern suburbs
Build strong customer relationships and deliver exceptional service experiences
Accurately document service activities using Arjo's service management systems
Manage van stock and spare parts inventory
Ensure all serviced equipment meets safety and compliance requirements
Work collaboratively with the wider Victorian Service Team
Identify opportunities to support customers with additional service solutions
About You
We're looking for a hands-on Service Technician who enjoys the variety of a field-based role, spending time on the road and working directly with customers at site. You'll thrive on solving technical challenges,



building strong customer relationships and taking ownership of your territory while delivering exceptional service outcomes.
You may come from a background in:
Electrical or Electronics Service
Mobility Equipment
Industrial Equipment Maintenance
Healthcare or medical equipment experience is highly regarded but not essential. Full product training will be provided, and candidates from mechanical, electrical, automotive or field service backgrounds are encouraged to apply.
You'll also bring:
Strong troubleshooting and problem-solving skills
Excellent customer service and communication skills
The ability to work autonomously and manage your own schedule
Experience using hand tools, power tools and testing equipment
Sound computer and mobile device skills
Strong organisational and time management skills
What We Offer
At Arjo, our vision is to be the most trusted partner in driving healthier outcomes for people facing mobility challenges.
In return, we offer:
Competitive salary package and bonus opportunity
Fully maintained company van
Great Place to Work Certified employer
Reward and Recognition Program
Ongoing training and professional development
Supportive and collaborative team culture
Long-term career opportunities with a global healthcare organisation
Why Diversity Matters to Us
At Arjo, we believe in the power of diversity and are committed to creating an inclusive workplace where everyone can thrive. We strongly encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.
Successful applicants will be required to complete reference checks, a National Police Check and a pre-employment medical assessment (including drug and alcohol screening) prior to commencement.
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📌 Service Technician - Medical Equipment (Melbourne)
🏢 Arjo
📍 Melbourne