Victoria Legal Aid (VLA) invites expressions of interest from experienced service designers to be embedded within our Client Services and Sector Engagement (CSSE) team for an initial 9‐month engagement. The role supports service improvement, focusing on client experience, accessibility and coordination across services, systems and pathways.
The designer will work with a multidisciplinary team delivering complex, organisation‐wide initiatives spanning service design, digital systems, access and
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📌 Senior Service Designer - Client Experience (Hybrid) (Melbourne)
🏢 Victoria Legal Aid
📍 Melbourne
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