Box Office Sales and Administration Officer
Box Office Sales and Administration Officer
Wangaratta Performing Arts and Convention Centre
Temporary Part Time | 16 hours per week (until December ****) | Job Share | Band 4
Are you a people person who thrives in a fast-paced, exciting environment? Do you enjoy variety in your day and have a knack for both customer service and administration?
The Wangaratta Performing Arts and Convention Centre (WPACC) is seeking a friendly, organised and proactive Box Office Administration Officer to join our dynamic team in a job share role.
About the role
This is far from your typical admin position! As the face of our Box Office, you'll play a key role in delivering exceptional front-of-house- experiences for our valued patrons while also supporting the smooth running of venue operations behind the scenes.
Responsibilities
Provide an outstanding customer service to a diverse range of patrons
Manage ticket sales and enquiries with confidence and professionalism
Perform daily reconciliation and financial reporting
Assist with sales reporting and administrative processes
Support wider venue operations and event delivery
Resolve enquiries efficiently at first point of contact




Availability to work some evenings and weekends is required.
About you
You'll bring robust attention to detail, excellent customer service skills and confidence working with ticketing software in a fast-paced workplace. Experience in ticket systems, box office sales and administration will be highly regarded.
What we offer
The opportunity to work in a vibrant regional performing arts venue
A collaborative and supportive team environment
A role with impact on the audience experience from first click to curtain call
Applications close at 3pm on Monday, 5 October ****.
Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.
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📌 Box Office Sales And Administration Officer (Wangaratta)
🏢 Rural City of Wangaratta
📍 Wangaratta