Receptionist | Glow Health Co Ascot

Part-time | Approximately 23 hours per week

Glow Health Co is looking for a warm, organised and people-focused Receptionist to join our Ascot team.

We’re a busy, family-friendly allied health clinic with a team of chiropractors, massage therapists, acupuncturists and allied health practitioners — and we’re all about creating a welcoming experience for both our patients and our team.

We’re looking for someone who genuinely enjoys people, organisation and being part of a close-knit team. Our reception team is often the first and last point of contact for our patients, so a friendly face, great communication and a calm approach go a long way.

The role

Approximately 23 hours per week, across:

- Monday afternoon
- Tuesday afternoon
- Thursday afternoon
- Friday afternoon
- Approximately 3 hours on Saturday

Exact hours can be discussed with the successful applicant.

What you’ll be doing

Your days will be wide-ranging, but will include:

- Welcoming patients and creating a warm, friendly first impression
- Answering phones, emails and patient enquiries
- Managing bookings, cancellations and appointment changes
- Processing payments and handling private health/DVA requirements
- Keeping reception and the clinic organised and welcoming
- Communicating with our practitioners and supporting the day-to-day running of the clinic
- Helping patients understand our services and clinic processes




- Maintaining patient confidentiality and professional standards
- Helping our little patients feel comfortable — because at Glow, children are very much part of the clinic!
- Supporting the wider team wherever needed

About you

We’d love to meet someone who is:

- Warm, friendly and naturally approachable
- Confident communicating with people of all ages
- Organised and reliable
- Comfortable working in a busy environment
- Professional but also able to have a laugh
- Great at multitasking and staying calm when things get busy
- Confident with technology and learning new systems
- Someone who takes pride in their work and notices the little things
- Comfortable working independently while also being a team player
- Experienced in healthcare reception or administration (preferred, but not essential)

Why Glow?

We genuinely believe the people behind the desk are a huge part of the patient experience.

You’ll be joining a supportive, energetic team where no two days are quite the same — and where there is plenty of opportunity for laughs, learning and getting to know our wonderful patient community.

If you’re looking for a part-time role where you can connect with people, be part of a great team and make a genuine difference to someone’s experience at the clinic, we’d love to hear from you.

Location

Glow Health Co — Ascot

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