Mantello Motor Group – we are one of Victoria's oldest family-owned dealership groups, with 50 years of experience selling and servicing vehicles!

We have an exciting opportunity for a Automotive Cadet Service Advisor to join our award-winning Service Centre in Fawkner.

This is a fantastic entry-level opportunity for someone looking to start and develop their career in the automotive industry. Previous Service Advisor experience is not required , as ongoing training and support will be provided.

We are looking for an energetic, enthusiastic and customer-focused individual who is eager to learn, develop new skills and build a long-term career within the automotive industry.

About the role:

Reporting to the Service Manager and working alongside our experienced Service team, you will learn all aspects of the Service Advisor role, including:

- Providing outstanding customer service and acting as a key link between our customers and workshop

- Greeting customers and assisting with their vehicle servicing requirements

- Operating service drive way – checking in vehicles

- Learning how to inform and consult with customers regarding vehicle servicing, repairs and maintenance

- Keeping customers updated throughout the servicing process

- Assisting with customer enquiries and providing information on our products and services

- Liaising with technicians and workshop control regarding vehicle progress and status

- Developing an understanding of dealership systems, processes, policies and procedures





- Building genuine relationships with customers and understanding their individual needs

- Working closely with the wider Service team to ensure a smooth and positive customer experience

About you:

We are looking for someone who:

- Has a genuine interest in developing a career within the automotive industry

- Has strong communication and interpersonal skills

- Is confident, friendly and enjoys working with customers

- Is organised and willing to learn

- Has good time management skills and the ability to prioritise tasks

- Is reliable, motivated and committed to developing within the role

- Is comfortable using computers and learning new systems

- Works well as part of a team

- Previous customer service, retail or hospitality experience would be advantageous, but is not essential

- No previous automotive or Service Advisor experience is required

What we offer:

The successful candidate will:

- Receive comprehensive on-the-job training and ongoing support

- Learn from an experienced automotive Service team

- Have ongoing training and development opportunities

- Gain valuable experience within an award-winning dealership

- Have genuine opportunities for career progression within Mantello Motor Group

- Work with a supportive team across a growing, family-owned dealership group

All current employees will be required to undergo a Police Check.

Mantello Motor Group offers excellent opportunities for career development across our Kia, Hyundai, Chery, Omoda Jaecoo, Suzuki, LDV, Mahindra and Nissan franchises.

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📌 Automotive Cadet Service Advisor (Melbourne)
🏢 Mantello Motor Group
📍 Melbourne