Love beautiful spaces, styling, and helping customers find something special?

James & Grace is a boutique lifestyle store in the heart of Ballarat, offering a beautifully curated collection of Robert Gordon homewares , décor, gifts, stationery, pyjamas, accessories and exclusive collections you won’t find everywhere.

We’re looking for an enthusiastic Casual Retail Sales Assistant to join our Ballarat team.

This is a flexible casual position, with hours varying depending on the needs of the store. There will be plenty of additional hours available throughout the busy Christmas trading period , so we are particularly interested in applicants who can offer good availability during this time.

Casual Retail Sales Assistant

Love beautiful spaces, styling, and helping customers find something special?

James & Grace is a boutique lifestyle store in the heart of Ballarat, offering a beautifully curated collection of Robert Gordon homewares , décor, gifts, stationery, pyjamas, accessories and exclusive collections you won’t find everywhere.

We’re looking for an enthusiastic Casual Retail Sales Assistant to join our Ballarat team.

This is a flexible casual position, with hours varying depending on the needs of the store. There will be plenty of additional hours available throughout the busy Christmas trading period , so we are particularly interested in applicants who can offer good availability during this time.

About the Role

As part of James & Grace Ballarat, you will:

- Deliver warm, genuine service and create memorable customer experiences





- Confidently drive sales and build lasting customer relationships

- Assist customers across homewares, gifts, accessories and lifestyle products

- Offer friendly styling advice and develop strong product knowledge

- Assist with merchandising, stock presentation and keeping the store looking beautiful

- Process sales accurately and efficiently

- Assist with stock, unpacking deliveries and general day-to-day store duties

About You

We’re looking for someone who is:

- Experienced in retail or customer service, with strong sales ability

- Passionate about homewares, gifts, styling and beautiful products

- Confident, approachable and genuinely enjoys working with customers

- Flexible and reliable, with availability across weekdays and Saturdays

- Available for additional hours during the busy Christmas trading period

- Proactive, energetic and a great team player

- Happy to take a hands‑on approach and help wherever needed

Why Join Us?

- Work in our beautifully curated Ballarat store

- Work across a beautiful mix of Robert Gordon homewares, gifts, accessories and lifestyle products

- Be part of a supportive and friendly team

- Enjoy variety in a fast-paced boutique retail environment

- Opportunity for increased hours during peak trading periods

- Be part of a growing lifestyle brand known for style, product and customer service

If you love homewares, gifts and retail , enjoy working with beautiful products and are confident creating a excellent customer experience, we’d love to hear from you.

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📌 Retail Sales Casual (Ballarat)
🏢 James & Grace
📍 Ballarat