Accounts & Customer Service Officer (Melbourne)

Accounts & Customer Service Officer (Melbourne)

21 Sep
|
The Waste Network
|
Melbourne

21 Sep

The Waste Network

Melbourne

The Waste Network | Notting Hill, Melbourne VIC | Part-Time — 3 days per week

- Xero and accounts at the core — plus customer service and logistics in one varied part-time seat
- Three days a week, with a pathway to full-time, career and leadership opportunities
- Rewards and incentives that grow with you, in a small, fast-paced, driven team

A journey, not a job

The Waste Network is a boutique, Melbourne-based waste management and resource recovery business built as a smarter, data-led alternative to the major national operators. We deliver waste, recycling, and sustainability programs for major events, venues, and commercial customers — including some of Victoria’s most iconic events. We’re small, fast-paced, and driven, and we’re growing. We’re looking for the right person first — someone who fits how we work — and we’ll build the role around them as the business grows.

About the Role

This is a hybrid part-time position at the centre of our daily operations, with accounts as its backbone. You’ll own our day-to-day finances in Xero, be the friendly first point of contact for customers, and keep our services and subcontractor logistics running like clockwork. Day to day, you will:

- Raise customer invoices, process credits and adjustments, and keep billing accurate
- Perform banking reconciliation in Xero and manage accounts receivable follow-upCheck supplier and subcontractor invoices against service records
- Respond to customer inquiries and process bookings and service requests
- Liaise with subcontractors to schedule, confirm, and adjust services




- Coordinate logistics and run sheets for regular services and event operations

About You — a doer

We’re a small team, so there’s nowhere to hide — and no one looking over your shoulder either. We need someone who takes ownership and runs, not someone who needs babysitting.

- A solid grasp of finance fundamentals: debtors, creditors, reconciliations, GST basics
- A self-starter who spots what needs doing and finishes it without being chased
- Sharp attention to detail with numbers, billing, and data
- A warm, professional phone manner and clear written communication
- Organised, calm under pressure, and energised by a fast-moving environment
- Hungry to grow — you want a journey, not a job

Where It Can Go

The role starts at three days per week. As our volumes grow and you take full ownership of the accounts function, there is a genuine pathway to full time, with broader responsibility, career and leadership opportunities, and rewards and incentives to match. We’d rather find the right person and grow the role around them than fill a seat.

What We Offer

- Performance-based rewards and incentives that recognise ownership, initiative, and results
- Genuine part-time flexibility with a pathway to full-time as the business grows
- Personal and professional development, with the finance function growing around you
- A close-knit, driven culture with direct access to leadership every day
- Free on-site parking at our Notting Hill head office

Applications will be reviewed as they are received — we encourage you to apply early.

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📌 Accounts & Customer Service Officer (Melbourne)
🏢 The Waste Network
📍 Melbourne

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