Our venue is a well-established, family-owned successful business that is multi-faceted including gaming, tab, sports bar, buffet restaurant, functions, and bottle shop. We pride ourselves in our deep connection to our local community, our family friendly atmosphere and our on-going progressive development of our venue, employees, and wider community.
About the role
In this role you will be responsible for providing outstanding service to our customers. Your duties will be to positively engage with our patrons in a professional manner, ensuring a high standard of customer service, cleanliness and venue presentation.
Key responsibilities
Passion and enthusiasm for delivering an outstanding customer service experience in our buffet and sport bar area
Accurate food and beverage orders and working closely with the kitchen crew
Maintain a clean and well-stocked bar and bistro area
Adhering to all licencing laws and hotel policies
Experience working with POS systems and competent with cash handling
Ability to perform manual handling and physically demanding work tasks
Ability to deliver consistently high standards of service whilst under pressure in a high volume fast paced workplace
About you
Previous experience in hospitality is essential
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Responsible Service of Alcohol certificate is essential
Engaging, energic and approachable personality
Flexibility to work day, evening, weekends and public holidays