Customer Service Officer VicRoads (Maryborough)

Customer Service Officer VicRoads (Maryborough)

21 Sep
|
Central Goldfields Shire Council
|
Maryborough

21 Sep

Central Goldfields Shire Council

Maryborough

Central Goldfields Shire Council – Maryborough VIC

Located just a couple of hours from Melbourne, Maryborough sits in the geographical heart of Victoria, with easy access to major regional centres such as Ballarat and Bendigo. The Central Goldfields Shire combines rich heritage, striking architecture, and a warm, connected community. With affordable housing, quality facilities, strong employment growth and continued investment across the region, it offers an appealing lifestyle that is both convenient and full of opportunity.

- Band 4 $37.93 per hour
- based at Maryborough, Victoria
- Wednesday (mandatory) and an additional day by mutual agreed or by agreed roster.Additional days will be available to cover periods of leave and unplanned absences

Making a difference

We're seeking a customer-focused person to provide VicRoads agency services, including driver licence testing. Maryborough is the only VicRoads agency that provides the full suite of VicRoads services, including vehicle inspections and licence tests. The service is highly valued by our community, saving people travel to Bendigo or Ballarat.

Ideally you will have experience with VicRoads systems but if not, training will be provided. You will have experience in customer service in a fast-paced environment.

Please note: Applicants will be required to provide a current driver history report, and a pre-employment physical assessment will be conducted as part of the recruitment process.

Our Values

Central Goldfields Shire Council is a collaborative, community‑focused workplace where our people—our greatest asset—are truly valued. We champion continuous learning, professional support, and innovative thinking to deliver meaningful outcomes for our community. With over 210 staff,



we’re proud of the positive culture we’ve built together and the commitment we bring to serving our region.

What Central Goldfields Shire Council can offer you?

- Meaningful work with a dedicated team
- Transfer of advantages for employees from other Victorian Councils
- Inclusive and safe work culture with strong drive for gender equality, diversity and transparency in fair recruitment and promotion
- Work–life balance options – Our flexible arrangements promote work–life balance
- Annual salary advancement within Banding through professional development planning
- Free counselling and support through our Employee Assistance Program

Selection Criteria

- Read the position description carefully—it outlines the key duties, requirements, and the criteria used to select the most suitable applicant.
- Unless otherwise stated, addressing all key selection criteria is mandatory.
- Avoid simply stating that you meet each criterion; instead, provide specific examples that demonstrate your skills and experience.

If you have further questions about the role or joining our team, please contact Michael Gorey ***

Applications close at 5.00pm 23 September 2026

Interviews will be conducted shortly after the close date

Central Goldfields Council is committed to providing an inclusive and safe work environment which embraces the diverse backgrounds and experience of all people. Applicants should be aware that we conduct working with children, police and reference checks to ensure we maintain a safe and inclusive workplace by recruiting the right people.

We are a Child Safe Organisation committed to ensuring the safety, wellbeing, and empowerment of all children and young people. We have zero tolerance for child abuse and are dedicated to creating environments where children are safe, valued, and heard.

If you would like to contact our People and Culture team, please email ******@cgoldshire.vic.gov.au

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📌 Customer Service Officer VicRoads (Maryborough)
🏢 Central Goldfields Shire Council
📍 Maryborough

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