This is: the job

An exciting opportunity is available for an experienced UKG Functional Systems Technician to join a major workforce transformation program supporting the optimisation and ongoing enhancement of enterprise workforce management platforms.

Working across workforce management, payroll, HR, and integration teams, you'll play a critical role in maintaining and improving UKG Pro WFM while ensuring system reliability, compliance, and operational efficiency. This is a 12-month Melbourne-based contract with strong long-term potential, including the opportunity to transition into a permanent Dayforce Administration and Support position following a successful deployment.

You'll join a collaborative environment focused on continuous improvement, system optimisation, and delivering high-quality workforce management outcomes across a complex operational landscape.

This is: what you'll do

- Configure and support UKG Pro WFM across timekeeping, scheduling, accruals, attestation, and workforce compliance functions
- Manage workforce management configurations including pay rules, award interpretation, and labour management requirements
- Investigate and resolve system issues, integration failures, and workforce management queries
- Collaborate with payroll, HR, technology, and operational stakeholders to ensure system accuracy and performance
- Support platform enhancements, upgrades, testing activities, and continuous improvement initiatives
- Partner with external vendors and implementation specialists to deliver successful workforce management outcomes
- Develop governance frameworks for integrations, interfaces, and critical data flows




- Monitor system performance and proactively identify opportunities for optimisation
- Ensure workforce management, payroll, and HR systems operate reliably and efficiently
- Contribute to documentation, process improvement, and support knowledge management practices

This is: what you'll need

- Strong experience supporting UKG Pro WFM within enterprise environments
- Hands-on knowledge of timekeeping, scheduling, accruals, attestation, and workforce compliance
- Experience managing pay rules, award interpretation, and workforce management configurations
- Understanding of workforce management, payroll, and HR system integrations
- Proven troubleshooting and incident resolution capability
- Experience working with vendors, implementation partners, and business stakeholders
- Strong analytical, problem-solving, and documentation skills
- Excellent communication and stakeholder engagement abilities
- Exposure to Dayforce environments will be highly regarded

This is: the perks

- Play a key role in a large-scale workforce systems transformation
- High visibility position working across payroll, HR, and technology teams
- Solid potential pathway into a permanent Dayforce Administration and Support role
- Opportunity to influence system governance, integrations, and future platform capability

This is: for good

For every role we fill, we donate to a charity of the client’s choice. We’ve surpassed $1 million donated and we’re just getting started.

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📌 UKG Functional Systems Technician (City of Monash)
🏢 Natural Selection Group
📍 City of Monash