Scene to Believe is seeking a Senior Customer Care Manager to lead a high-volume operation across Australia and Recent Zealand during the Christmas period. You’ll oversee both local and offshore teams, implement strong processes, and maintain exceptional standards under pressure.
The role combines building and delivering during the peak season, with October prep and November through December leadership. You’ll drive customer satisfaction across multiple channels and report on performance and trends
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📌 Senior Customer Care Lead - Christmas Peak Ops (Sydney)
🏢 Scene to Believe
📍 Sydney
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