Senior Complaints Manager, Financial Services (Melbourne)

Senior Complaints Manager, Financial Services (Melbourne)

21 Sep
|
SMC Executive
|
Melbourne

21 Sep

SMC Executive

Melbourne

SMC Executive in Melbourne invites applications for an experienced Complaints Manager within our Investment Platforms division. You will lead a team, ensure compliant handling of complaints, and drive improvements across channels to deliver exceptional service and defensible outcomes.

Reporting to the Senior Manager Complaints, you will oversee progression, coaching, and governance for RG 271 compliance while collaborating with operations, product, risk and legal to resolve barriers promptly.

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📌 Senior Complaints Manager, Financial Services (Melbourne)
🏢 SMC Executive
📍 Melbourne

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