Contact Center Support Engineer – Omnichannel Troubleshooter (Sydney)

Contact Center Support Engineer – Omnichannel Troubleshooter (Sydney)

21 Sep
|
Xpt Software Australia
|
Sydney

21 Sep

Xpt Software Australia

Sydney

Xpt Software Australia Pty Ltd is seeking a Contact Center Support Engineer to join our Sydney-based team. You will be the first point of contact for incidents and service requests across voice, chat, email, and other digital channels.

The role requires hands-on troubleshooting, the ability to log and escalate issues, and effective collaboration with operations, telecom, and technology stakeholders. On-call shifts may be required.

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📌 Contact Center Support Engineer – Omnichannel Troubleshooter (Sydney)
🏢 Xpt Software Australia
📍 Sydney

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