CHECK PASS TECHNOLOGIES PTY LTD – Mayfield West NSW

Check Pass Technologies is a small, hands-on team looking for a Customer Service Manager to help keep our day-to-day operations running smoothly. Because we're a small business, you'll get exposure to a broad range of tasks, customers, and products rather than being confined to a narrow role – great for someone who likes variety and wants their work to have a visible impact.

About Us

Check Pass Technologies is a small, hands-on team looking for a Customer Service Manager to help keep our day-to-day operations running smoothly. Because we're a small business, you'll get exposure to a broad range of tasks, customers, and products rather than being confined to a narrow role – great for someone who likes variety and wants their work to have a visible impact.

About the Role

We're looking for an organised, customer-focused Customer Service Manager to be the operational hub of our business. You'll manage the flow of work from quote to delivery, working closely with customers, subcontractors, and suppliers, and keeping our systems and stock accurate and up to date.

This role is based on-site at our Mayfield West location.

Key Responsibilities

- Preparing and issuing customer quotes




- Processing customer orders from start to finish
- Ordering materials and liaising with suppliers
- Coordinating subcontractors and scheduling their work
- Managing and monitoring stock levels
- Processing transactions and maintaining accurate records in our ERP/CMMS system (Simpro)
- Supporting a wide range of customers, products, and day-to-day tasks across the business

What We're Looking For

- Previous experience in a customer service, office administration, or operations role
- Strong organisational skills and attention to detail
- Confident, clear communicator – comfortable liaising with customers, suppliers, and subcontractors
- Experience with Simpro (or similar ERP/CMMS/job management software) highly regarded
- Ability to manage competing priorities in a small-team environment

Why Join Check Pass Technologies

- Wide-ranging, hands-on role – no two days the same
- Work closely with a small, supportive team where your contribution is visible
- Genuine opportunity to develop skills across quoting, operations, procurement, and customer service

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📌 Customer Service Manager (Newcastle City Council)
🏢 CHECK PASS TECHNOLOGIES
📍 Newcastle City Council