Sunrise Technology Solutions is looking for a confident, commercially minded Software Sales & Customer Success Specialist to join our Melbourne team.

This is a hybrid role combining outbound business development, product knowledge and customer success .

During the first three months, the primary focus will be outbound prospecting. You will contact Australian businesses, introduce our software solutions, identify potential customers and arrange initial discovery conversations.

As you develop a strong understanding of our products and services, the role will progressively expand into product demonstrations, customer onboarding, follow-ups and customer success . The objective is for you to become a key point of contact for customers from the initial conversation through to onboarding and ongoing engagement.

What you will be doing

Sunrise Technology Solutions is looking for a confident, commercially minded Software Sales & Customer Success Specialist to join our Melbourne team.

This is a hybrid role combining outbound business development, product knowledge and customer success .

During the first three months, the primary focus will be outbound prospecting. You will contact Australian businesses, introduce our software solutions, identify potential customers and arrange initial discovery conversations.

As you develop a strong understanding of our products and services, the role will progressively expand into product demonstrations, customer onboarding, follow-ups and customer success . The objective is for you to become a key point of contact for customers from the initial conversation through to onboarding and ongoing engagement.

What you will be doing

- Make outbound calls to Australian businesses and decision-makers.
- Introduce Sunrise's software products and technology solutions.
- Identify suitable prospects and understand their business requirements.




- Qualify opportunities and arrange discovery meetings.
- Follow up with prospects through phone, email and LinkedIn.
- Develop a strong understanding of our software products and services.
- Assist with product demonstrations and customer onboarding.
- Maintain regular communication with customers after onboarding.
- Help customers understand and effectively use our solutions.
- Identify customer concerns, opportunities and additional requirements.
- Work closely with our technical team to ensure a positive customer experience.

The first three months will be strongly focused on outbound calling and customer acquisition.

Who we're looking for

- Has excellent spoken English and a confident, natural telephone communication style.
- Is comfortable speaking with Australian business owners, managers and senior decision-makers.
- Has previous experience in B2B outbound calling, cold calling, telesales or business development .
- Ideally has experience selling software, SaaS, IT solutions or skilled services .
- Can hold a business conversation rather than simply read from a calling script.
- Is comfortable learning software products and explaining them clearly to customers.
- Has the ability to build and maintain relationships after the initial sale.
- Is self-motivated and comfortable working independently.
- Is based in Melbourne and able to work in a hybrid arrangement.
- Can commence within a short timeframe.

Experience in software sales is highly desirable, but someone with strong B2B technology or professional-services sales experience will also be considered.

About Sunrise Technology Solutions

Sunrise Technologies Pty Ltd provides software development, cloud, AI, integration and business technology solutions to Australian organisations.

We work with businesses to design and implement practical technology solutions, including custom software, AI-enabled platforms, cloud solutions, integrations and business applications.

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📌 Software Sales & Customer Success Specialist (Melbourne)
🏢 Sunrise Technologies
📍 Melbourne