About us
Páme Transport is a Brisbane-based freight and logistics company providing interstate linehaul and local deliveries, with our own freight storage and loading facility in Archerfield. We're a hands-on, supportive team, and we're looking for an organised, friendly person to join our office.

About the role
As our Customer Service & Administration Officer, you'll be the first voice our customers hear and a key support to our management team. You'll handle incoming calls and customer enquiries, keep our driver and compliance paperwork in order, and help with day-to-day admin across the business.

Your responsibilities will include:
Answering all incoming business calls and emails, and directing them to the right person
Speaking with recent and existing customers, handling enquiries and following up promptly
Collecting, checking and recording driver timesheets
Maintaining compliance documentation and records, including driver and vehicle paperwork
Supporting management with reports,



documents and general admin tasks
Data entry, filing, and keeping records accurate and up to date
Managing the office inbox and other ad-hoc admin as needed
Supporting management and team members across a range of business functions
Contributing to continuous improvement and administrative efficiency initiatives

About you:
Previous experience in customer service, reception or administration
Confident and friendly on the phone, with transparent written communication
Highly organised with robust attention to detail
Comfortable with computers, email and Microsoft Office (or similar)
Able to manage multiple tasks
Reliable, punctual and happy to pitch in
Transport or logistics experience, or familiarity with Chain of Responsibility (CoR) or heavy vehicle compliance, is a bonus but not essential

📌 Customer Service & Administration Officer Archerfield (Australia)
🏢 Pame Transport
📍 Australia