Job Description

We're looking for a commercially minded National Agency Operations Manager to partner with our Agency leadership team and help drive business performance, operational efficiency and continuous improvement across the Agency division.

Working closely with leaders nationally, you'll identify prospects to streamline processes, improve productivity, leverage technology and support data-driven decision making. This is a hands-on role focused on helping our teams work smarter, deliver exceptional client outcomes and support sustainable business growth.

What you'll be doing
Partnering with Agency leaders to drive business performance, productivity and profitability
Leading operational improvement initiatives across multiple service lines
Championing technology adoption, automation and AI-enabled ways of working
Developing data-driven insights, dashboards and reporting to support decision making
Standardising processes and creating scalable support models across the business
Leading strategic projects, business transformation initiatives and change programs

📌 National Agency Operations Manager Sydney (Australia)
🏢 Colliers
📍 Australia