Unitywater is seeking a proactive Contact Centre Team Leader (South) to guide a multi-location, multi-channel team through coaching, mentoring and performance management. You will drive customer excellence, coach staff, manage escalations, and champion continuous service improvement in a rapid-growing region.
Based at our Southern Corporate Centre in Mango Hill, this full-time role operates 8am–5pm on weekdays with potential after-hours support.
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📌 Multi-Channel Contact Centre Team Leader Elevate CX (Brisbane City)
🏢 Water
📍 Brisbane City
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