Pepper Money is seeking a Team Leader, Contact Centre to guide a team of Customer Service Specialists, delivering robust customer outcomes while upholding quality and compliance. The role includes weekend rostering as part of the regular schedule.
You will coach, develop and support staff, monitor service levels and partner with stakeholders across Customer Service and the broader business to achieve shared goals.
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📌 Customer Service Team Leader – Hybrid & Flexible (Adelaide)
🏢 Pepper Money ANZ
📍 Adelaide
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