MTYU - Stones Corner is seeking an experienced Workforce Planner for a temporary, up to 12-month contract within a Government Service Delivery / Contact Centre operation in Queensland, Australia. The role focuses on strategic and operational workforce planning for Customer Service Operations, ensuring accurate forecasting, effective resource planning and reliable schedules.
The successful candidate will collaborate with the broader workforce planning team and liaise with Operational Managers,
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📌 Strategic Workforce Planner — Contact Centre (Brisbane City)
🏢 MTYU - Stones Corner
📍 Brisbane City
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