RawTech Group, an Australian MSP, is seeking a Service Desk Engineer to own incidents end to end and balance reactive support with proactive improvements. You’ll work across multiple client environments from our Barangaroo office, providing both remote and in office support in Sydney.
The role emphasizes root-cause analysis, documentation, and driving service quality while mentoring junior engineers and contributing to AI/automation initiatives within the practice.
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📌 Senior MSP Service Desk Engineer — AI & Automation (Sydney)
🏢 RawTech Group
📍 Sydney
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