Field Service Engineer - X-ray & Diagnostic Imaging

Field Service Engineer - X-ray & Diagnostic Imaging

Medic Cloud | Deer Park, VIC | Full Time

Medic Cloud is a growing Australian healthcare technology and diagnostic imaging company providing equipment and technical services to medical, radiology, radiography, chiropractic, veterinary and dental providers across Australia.

We are looking for an experienced Field Service Engineer to join our Diagnostic Imaging team, primarily supporting X-ray and Digital Radiography systems along with DXA units .

The Role

This is a hands-on field position covering:

- Installation, commissioning and servicing of X-ray and imaging systems
- Preventative maintenance, repairs and technical fault finding
- Troubleshooting X-ray generators, DR detectors and acquisition systems
- Diagnosing computer, software and network-related faults
- Providing onsite and remote technical support
- Metropolitan, regional, rural and interstate travel as required

Modern X-ray systems are heavily computer and network based, so strong IT troubleshooting skills are essential .

You should be comfortable fault finding across Windows PCs, software, hardware, TCP/IP networks and connected imaging equipment.

What We're Looking For

Previous X-ray or diagnostic imaging experience is strongly preferred. Experience with DRGEM, CPI, Sedecal, Fujifilm,



Stephanix or similar systems will be highly regarded.

Experience with Dental imaging, DXA/Bone Densitometry, Ultrasound, DICOM or PACS would also be advantageous.

You should have:

- Strong electrical/electronic and technical fault-finding skills
- Solid computer, IT and networking troubleshooting skills
- A practical and methodical approach to diagnosing faults
- Excellent attention to detail and technical documentation skills
- A current Australian driver's licence
- Willingness to travel regionally and interstate when required
- The ability to work independently and professionally with customers

Radiation Use Licence

Applicants should ideally hold, or have previously held, a Radiation Use Licence applicable to diagnostic X-ray equipment. Candidates with an expired licence, or those who have completed a recognised Radiation Safety Certificate or relevant training, are also encouraged to apply. Medic Cloud can assist suitable candidates with the licensing process where required.

Why Medic Cloud?

You'll work across a broad range of diagnostic imaging technologies rather than being limited to a single manufacturer or modality, with opportunities for further manufacturer and product-specific training.

Remuneration will be negotiated based on experience and technical capability.

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📌 Field Service Engineer – X-ray & Diagnostic Imaging (Melbourne)
🏢 Medic Cloud
📍 Melbourne