Merchant Success Manager — Sydney (Hybrid)

Merchant Success Manager — Sydney (Hybrid)

21 Sep
|
Shipbob
|
Sydney

21 Sep

Shipbob

Sydney

ShipBob is seeking a Merchant Success Manager to join our Sydney-based team. You will build partnerships with merchants, deliver strategic health checks, quarterly business reviews, and proactive communications to drive growth.

You will collaborate with Customer Support and other teams, shape product roadmaps, and focus on KPIs like NPS, churn, and upsell opportunities. Hybrid Sydney location, role reports to the Manager, Merchant Success.

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📌 Merchant Success Manager — Sydney (Hybrid)
🏢 Shipbob
📍 Sydney

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