The Public Transport Authority in Western Australia is seeking a Level 4 customer service leader to guide frontline operations across the urban rail corridor. You will oversee passenger management, coordinate service delivery, and ensure protected, efficient experiences for riders across the rail network.
You'll develop high-performing teams, drive performance during disruptions and events, and collaborate with stakeholders to maintain a reliable, customer-focused transport service across busy
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📌 Rail Station Operations Manager - Customer Experience (Western Australia)
🏢 Public Transport Authority
📍 Western Australia
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