Australian Retirement Trust is seeking a Resolutions Specialist to join the External Dispute Resolutions team in Brisbane or Melbourne. You will support assessment and resolution of escalated complaints, focusing on matters referred to AFCA, and prepare explicit, evidence-based submissions.
You will research complex superannuation and insurance issues, review legislation and fund rules, and work with internal teams to progress actions within the dispute-resolution framework.
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📌 External Dispute Resolution Specialist (Brisbane City)
🏢 Australian Retirement Trust
📍 Brisbane City
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