We're looking for a motivated Sales Associate to support our sales team at Thyme Lifestyle Resort Forster, a brand new lifestyle resort in the Serenitas portfolio. This full time role is perfect for someone looking to build a career in residential property sales, especially in the growing land lease community sector.
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Working closely with the Sales Consultant, you'll play a key role in engaging prospective homeowners, coordinating appointments, maintaining our CRM, and ensuring a seamless customer experience.
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This is a great opportunity to join our fantastic supportive team during this exciting period of growth. You will assisting with selling off the plan homes and completed homes.
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About Us
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Serenitas is one of Australia's leading operators and developers of land lease residential communities. With over 7,000 homeowners across 30 communities, our purpose is to create affordable, secure, and connected environments for Australians over 50 to thrive.
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Backed by Mirvac and leading private equity groups, we are passionate about building vibrant communities where people live independently, age well, and enjoy meaningful social connection.
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Key Responsibilities
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- Be the first point of contact for visitors and enquiries when the Sales Consultant is unavailable
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- Provide administrative and CRM support, including scheduling, data entry and follow up calls
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- Assist with documentation, contracts, and settlements under guidance
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- Maintain sales centre presentation and support marketing initiatives
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- Support prospective homeowners through their decision-making journey
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- Provide insights to help the business improve customer experience and performance
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- Occasionally relieve the Sales Consultant or attend weekend sales events (approx. once/month)
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What You Bring
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- 2+ years' experience in sales or customer service
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- Strong communication and interpersonal skills
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- Exceptional organisation and attention to detail
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- Comfort with CRM systems (Microsoft Dynamics experience is a plus)
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- A positive, proactive, and team-oriented attitude
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- Willingness to grow and develop in the real estate industry
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- Driver's licence (essential)
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- Certificate of Registration (Sales) – preferred but not required
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- Background or understanding of residential or retirement living sales processes
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Why Join Serenitas?
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- Work for a growing and respected company making a real difference
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- Supportive and inclusive team culture
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- Career development and learning opportunities
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- Work in a beautiful location in a rewarding, customer-facing role
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- Be part of a business where values matter
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Applications close Thursday 1st October or earlier at our discretion.
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Serenitas Management Pty Ltd reserves the right to commence the selection process at its discretion and will only accept applications from persons with the right to live and work in Australia.