We are seeking an organised and proactive Office Operations Coordinator to manage the day-to-day operations of our security and monitoring office and support communication across our customers, suppliers, logistics providers and overseas team. This is a varied role suited to someone with robust communication skills, excellent attention to detail and the ability to manage multiple priorities in a fast-paced business workplace.
Key responsibilities
- Manage daily office operations and general administration
- Respond to customer enquiries by phone, email and in person
- Process orders and provide customers with updates
- Liaise with suppliers regarding products, pricing, orders and availability
- Coordinate deliveries, freight and other logistics requirements
- Communicate regularly with our Pakistan-based team
- Maintain accurate customer, supplier and order records
- Prepare reports, documents and business correspondence
- Resolve customer service, supply and delivery issues
- Support management with general operational duties
About you
- Previous experience in office administration, customer service, logistics or a similar role
- Strong organisational and time-management skills
- Excellent written and verbal communication skills
- Professional and confident telephone manner
- Ability to work independently and manage competing priorities
- Competency in Microsoft Office and general business software
- Experience coordinating suppliers, orders or deliveries is highly regarded
*** PLEASE NOTE: Fluency in both Urdu and English is essential , as the successful applicant will be required to communicate regularly with our Pakistan-based team as a core responsibility of the position.
About us
- We are a security and monitoring office supporting customers, suppliers, logistics providers and an overseas team.
- A varied role with responsibility across several areas of the business
- A supportive and growing workplace
- Opportunities for professional development
- Competitive remuneration based on experience
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📌 Security and Monitoring Office Coordinator (Melbourne)
🏢 Lee Dem
📍 Melbourne
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