Strategic Customer Insights & Reporting Analyst (Victoria)

Strategic Customer Insights & Reporting Analyst (Victoria)

21 Sep
|
CARe Automotive Group
|
Victoria

21 Sep

CARe Automotive Group

Victoria

Job Description

CARe Automotive Group in Melbourne is seeking a Customer Insights & Reporting Analyst to own the design, development and ongoing enhancement of customer reporting and BI dashboards. You will analyse customer feedback, NPS, telephony, and operational metrics to drive actionable insights that improve customer outcomes and business performance.

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This role partners with IT, operations, and the contact centre to deliver KPI packs, monthly client reports, and strategic insights.

📌 Strategic Customer Insights & Reporting Analyst (Victoria)
🏢 CARe Automotive Group
📍 Victoria

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