Melbourne Snowboard Centre is seeking a highly organised and detail-oriented Shipping/Warehouse Team Leader to run a small team in efficiently fulfilling orders, receiving and organising stock, and maintaining optimal stock levels at our retail location.

Key responsibilities

Oversee and participate in the timely and accurate processing of customer orders from the e-commerce store

Coordinate with the sales and customer service teams to prioritise and fulfil orders promptly

Implement new, and improve existing, processes to ensure efficiency and accuracy in fulfilment, receiving, and warehousing

Maintain accurate inventory levels for both e-commerce and retail operations

Conduct regular stock counts and reconcile discrepancies promptly

Collaborate with the offsite warehouse manager to monitor stock levels and transfer stock as needed

Lead a small team of warehouse associates, providing guidance, training, support, and accountability

Schedule and delegate tasks to ensure effective order fulfilment and stock maintenance

Implement and enforce quality control procedures to ensure the accuracy and condition of products before shipment





Optimise warehouse usage to accommodate current inventory levels and facilitate future growth

About you

Minimum of 3 years experience in warehousing

Proven experience in warehouse management, preferably in an e-commerce or retail environment

Strong organisational and leadership skills with the ability to motivate and guide a small team

Excellent problem-solving abilities and attention to detail

Familiarity with inventory management systems and e-commerce platforms (Shopify preferred)

Ability to multitask and prioritise in a fast-paced environment

Strong communication skills and the ability to collaborate across departments

Forklift licence preferred but not essential

Knowledge of snowboarding and snowboard products is preferred but not essential

Benefits of working with us

You'll be part of a team of like-minded snow enthusiasts

Access to a wide range of demo products from our stocked brands

Staff and industry discounts

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📌 Shipping/Warehouse Team Leader (Melbourne)
🏢 Melbourne Snowboard Centre
📍 Melbourne