Job Description

An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime prospect? Ayers Rock Resort is searching for a

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An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and experienced guest service agent to welcome our guests and be part of our Front Office Team. This role will see you undertake all guest service agent/front office duties in an efficient and friendly manner and taking ownership of creating the best possible first and last impression of the Resort. Key Duties

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- Act as an ambassador of the Resort, ensuring all guests feel welcome.
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- Ensure guest satisfaction at all points in the guests journey.
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- Processing all check in and check out.
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- Process hotel charges to guests' accounts, ensuring bills are accurate and that payments are processed correctly and securely
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***Experience with Opera Cloud is highly regarded**** The Best Part The highlight of being a Guest Service Agent here is the opportunity to provide one on one guest services where you will meet people from all walks of life whilst showcasing your front office skills.

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- discounted accommodation
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- competitive pay
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- resort discounts
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- delicious on-shift meals
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- a relocation assistance payment of up to $700
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- staff pool
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- gym
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- Residents Club
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We're Committed to Your Growth We are dedicated to helping you advance in your career while working with us. Our incentive and bonus program, which is accessible after a year of service, includes rental discounts, a $700 vacation bonus, and resort vouchers for your work anniversary.

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- rental discounts
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- a $700 vacation bonus
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- resort vouchers for your work anniversary
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- development opportunities
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- attendance and performance incentives
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We also offer a variety of development opportunities and recognize high-achieving team members through attendance and performance incentives. Come join us on this exciting journey and be a part of something truly remarkable. This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime. A National Criminal History Check is a mandatory step in the recruitment process.

📌 Guest Service Agent (New South Wales)
🏢 Voyages Tourism Australia
📍 New South Wales