Job Description

You will be responsible for booking and coordinating cartage operations for Melbourne clients in all states.

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Key responsibilities

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Coordinate occasional FCL unpacks with FCL carriers on behalf of clients

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Book occasional DAFF examinations with bond stores or directly on behalf of clients

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Source carriers for deliveries to remote localities as required

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Obtain quotations for unpack and loose delivery services, apply markup, and provide quotes to clients

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Manage occasional Amazon bookings

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Liaise with clients to resolve delivery queries, exceptions, and issues in a timely and professional manner

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Maintain accurate records of all cartage movements within CargoWise and associated systems

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About you

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Experience in a cartage, transport coordination, or freight operations role within freight forwarding or logistics

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Sound understanding of CargoWise EDI and a willingness to learn new AI-based systems

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Professional telephone and email manner with strong written and verbal communication skills

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Robust problem-solving skills with the confidence to make decisions independently

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Ability to understand and resolve customer issues efficiently and professionally

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Highly organized with the ability to manage a modest volume of deliveries and competing priorities

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A proactive, reliable, and solutions-focused approach with strong attention to detail

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Ability to work effectively both in office and from home in an alternating weekly arrangement

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About us

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Bell Total Logistics is an Australian-owned international freight forwarder & customs broker with offices around Australia. Our Keilor Park office is based close to the Calder Fwy, Western Ring Rd and Westfield & DFO.

📌 FCL LCL & AIR Cartage Co-Ordinator (Victoria)
🏢 Bell Total Logistics
📍 Victoria