IQ Capital Group is expanding, and we're seekingexperienced, skilled Customer Service Agentswho align with our corporate vision and are committed to delivering excellence from day one.
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Our Corporate Vision
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At IQ Capital Group, our vision is toempower everyday Australiansto take control of theirsuperannuation, personal insurance and wealth creation. For nearly two decades, we have built a reputation for integrity, innovation and outstanding client outcomes. Recognised byThe Adviser MagazineasBest in Customer ServiceandBest in Branding, we continue to grow nationally while maintaining a robust commitment to quality and client care.
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About the Role – Customer Service Agent
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Experienced skilled communicators with strong engagement skills
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Industry‐leading remuneration including base rate, commissions and KPI incentives
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Structured, supportive environment focused on performance and accountability
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Award‐winning organisation with a solid national presence
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Modern Southport CBD offices close to cafés, transport and green spaces
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Why Join IQ Capital Group
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For 20 years, IQ Capital Group has delivered consistent growth through a clear mission:
to provide Australians with transparent, empowering financial solutions that support long‐term security and wellbeing.
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As part of our Customer Service team, you will play a key role in initiating meaningful conversations that support our broader advisory services. You will be joining a positive structure that values professionalism, precision and high‐quality engagement.
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What We Provide
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Advanced interaction technology to support efficient workflow
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Clear performance pathways and strong earning potential
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A culture of recognition and team collaboration
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A stable, reputable organisation with ongoing national expansion
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What You Bring
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Strong personal drive and professional presentation
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Results‐oriented mindset aligned with corporate goals
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Demonstrated experience in high‐volume outbound engagement
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This is a chance to join arespected, high‐growth organisationwith a clear vision and a strong commitment to excellence. If you're an experienced qualified ready to contribute to a leading financial services team, we'd love to hear from you.
📌 Customer Service Call Centre City Of Gold Coast
🏢 IQ Capital
📍 City of Gold Coast
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