Job Description

System Administrator | ServiceNow

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Hybrid Working | 3 Days in Office

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12 Month Fix-Term Contract

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Sydney Based Chance

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Are you an experienced ServiceNow System Administrator looking for your next challenge within a complex enterprise setting?

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We are seeking a proactive and technically strong professional to take ownership of the day-to-day health, performance, stability and security of a critical enterprise ServiceNow platform. This is a highly visible role where you'll work closely with technical teams, business stakeholders and external partners to ensure the platform continues to deliver an exceptional user experience.

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The Opportunity

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As the ServiceNow System Administrator, you will be responsible for maintaining and optimising a large-scale ServiceNow environment that supports both IT and enterprise service delivery functions.

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Working within a dedicated platform team, you will play a key role in platform governance, administration, configuration and continuous improvement initiatives.

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Key Responsibilities

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- Monitor and maintain the health, availability and performance of the ServiceNow platform
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- Proactively identify and resolve issues before they impact users
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- Administer platform users, roles, groups and security controls
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- Support incident resolution, root cause analysis and preventative maintenance activities
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- Configure and maintain workflows, business rules, forms and UI policies across ServiceNow modules
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- Ensure compliance with platform governance, security and operational standards
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- Support platform upgrades, patches and releases, including testing, validation and impact assessments
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- Troubleshoot and resolve platform issues in collaboration with internal teams and third-party vendors
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- Provide responsive support to users and stakeholders across the organisation
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- Drive continuous improvement through optimisation, automation and standardisation initiatives
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About You

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To be successful in this role, you will bring:

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- Proven experience as a ServiceNow System Administrator within a complex enterprise environment
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- Strong understanding of ServiceNow platform administration, security, access management and instance management
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- Experience supporting multiple ServiceNow modules
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- Hands-on expertise with workflows, business rules, forms and UI policies
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- Strong troubleshooting, analytical and problem-solving skills
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- Experience monitoring platform performance and managing incidents from identification through to resolution
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- Excellent stakeholder engagement and collaboration skills
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- Ability to work effectively with technical teams, vendors and business users
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- ServiceNow Certified System Administrator (CSA)



certification is essential
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What's on Offer

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- 12-month Fix-term contract
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- Hybrid working setting with flexibility
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- Opportunity to work on a business-critical enterprise platform
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- Collaborative and supportive team culture
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- Exposure to large-scale ServiceNow environments and ongoing transformation initiatives
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- Career development and growth opportunities within a high-performing technology team
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If you're passionate about ServiceNow, enjoy solving complex technical challenges and want to make a meaningful impact within a large enterprise environment, we'd love to hear from you.

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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

📌 System Administrator | ServiceNow (New South Wales)
🏢 Experis Manpowergroup Sp. Z O.O.
📍 New South Wales