Health Concierge: Aged Care Support with Hybrid Work (New South Wales)

Health Concierge: Aged Care Support with Hybrid Work (New South Wales)

21 Sep
|
Australian Unity
|
New South Wales

21 Sep

Australian Unity

New South Wales

Job Description

Australian Unity is seeking a Health Concierge – Customer Support for its aged care customers in Sydney. In this full time hybrid role (3 days in office, 2 from home after probation), you will be the first point of contact, handling inbound calls with empathy and delivering accurate information across the care journey.

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You'll document interactions in Genesys, Procura and other systems, resolve issues, and strive for First Call Resolution.

📌 Health Concierge: Aged Care Support with Hybrid Work (New South Wales)
🏢 Australian Unity
📍 New South Wales

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