Murdoch Children's Research Institute is seeking an experienced IT Service Management Lead in Melbourne for a 2-year full time contract. The role focuses on embedding ITIL-aligned practices across Incident, Problem, Change and Asset Management to improve service reliability and customer outcomes.
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You will report to the Head of IT Operations and drive continual service improvements, incident response, and governance across a diverse technology organisation in a hybrid work environment.
📌 IT Service Management Lead: ITIL Expert & Incident Champion (Victoria)
🏢 Murdoch Children'S Research Institute
📍 Victoria
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