CX Lead: Journey Design, Research & Delivery (Melbourne)

CX Lead: Journey Design, Research & Delivery (Melbourne)

21 Sep
|
LeapTel
|
Melbourne

21 Sep

LeapTel

Melbourne

Leaptel is seeking an experienced CX Lead to shape and execute the CX function. You will translate strategy into a focused program, bring together research, journey mapping, service design and data to identify opportunities, inform priorities and drive customer outcomes.

This hands-on leadership role will manage a multidisciplinary CX team, including a UX Designer and CX Content & Communications Specialist, while strengthening capabilities and ways of working as Leaptel grows in Melbourne.

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📌 CX Lead: Journey Design, Research & Delivery (Melbourne)
🏢 LeapTel
📍 Melbourne

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